Recruitment Privacy Notice

How we will use your personal information

You are applying for a role with one of the companies in the Centrica group. The group includes British Gas, Bord Gáis Energy, Dyno-Group, PH Jones, and others.

This document sets out how we will use the information you give us during your application.

How we will use your personal information

We will process your personal information to process your application and determine your suitability for a role at Centrica. This is necessary for us to proceed with your application. We will also process it to comply with our legal obligations, including diversity monitoring, and to establish your identity and suitability if your application is successful.

Centrica collects a range of information about you. This could include:

  • your name, address and contact details, including email address and telephone number;
  • details of your qualifications, skills, experience and employment history;
  • information about your current level of remuneration, including benefit entitlements, where legally permissible
  • whether or not you have a disability for which the organization needs to make reasonable adjustments during the recruitment process;
  • and information about your entitlement to work in the country

We may ask you to undertake online assessments and/or interviews to assess your suitability for the role. The results of the online assessments will be processed by a third party and returned electronically to us. Details of this can be obtained from the Centrica Resourcing team at

If your application is successful, we will use your information for the purposes of your employment or contract. We may also ask you to supply further data to create your employee or contractor records. This is described more fully in Centrica’s employee and contractor privacy notice, which will be made available to you at that point.

If you accept a role, we may engage a third party to conduct background checks to verify the information provided, and other such verification as needs to be carried out to confirm your suitability for the role. If such an investigation reveals information that makes you ineligible for hire or engagement, it may result in any offered role being withdrawn, your immediate dismissal or contract termination. You must notify us of any changes to the information provided while you are being considered for a role. Further information on the background check process will be provided to you at the offer stage.

Where we require information as part of the application process, or your employment or engagement with us, if you do not provide us with this information, we may be unable to proceed with your application, your employment or engagement.

If your application is unsuccessful, we may contact you about other opportunities within the Centrica group that may be of interest to you. We do this where you have set up job alerts and also based on our legitimate interests where we find that you might be a suitable candidate for a role we advertise. 

How long your personal data will be held for

If your application is unsuccessful, we will keep your information on file for a period of approximately 12 months (UK & Ireland) and 3 years (USA and Canada), unless country specific legislation requires us to keep it for longer. Where we delete your candidate profile, you will no longer receive job alerts. 

Below is an overview of when we delete your information:

Candidate profile scenarios

Retention period* starts from

Data deleted

Candidate profile with no job application history

Creation of candidate profile

Entire candidate profile/record is deleted

Candidate profile with an unsuccessful job application

Date of unsuccessful job application status

Entire candidate profile/record and job application history is deleted

Candidate profile with multiple job applications in varying stages

Date of unsuccessful job application status

Only the relevant unsuccessful job application will be deleted 

*The retention period is region specific and is currently 12 months for the UK & Ireland and 3 years for the USA and Canada.  

Any candidate profiles with active job applications will not be deleted until the relevant criteria above is met.

Data for successful job applicants will be held longer, in line with employment records, as detailed in the Employee Privacy Notice.

Third parties

We use third parties to assist us with our recruitment, and some of these process your personal data outside the EEA.

This includes Canada, which the European Commission considers to have adequate data protection laws, as well as in the USA, either under the Privacy Shield framework (which the European Commission considers to offer adequate protection to personal data) or else through binding contractual obligations.

If you have any questions relating to this, please contact

Your rights

You have rights relating to your personal information:

  • the right to be informed about how your personal information is being used, which we fulfil by providing this notice
  • the right to access the personal information we hold about you
  • the right to request the correction of inaccurate personal information we hold about you
  • the right to request that we delete your data, or stop processing it or collecting it, in some circumstances
  • the right to object to us processing your personal data where we have a legitimate interest to do so, but your rights override ours based on your particular situation (which you will need to explain to us)
  • the right to complain to your data protection regulator

Where you give your consent to our processing of your personal data, you have the right to withdraw your consent at any time.

You can update your job alert preferences in your candidate profile anytime.

Where you wish to delete your candidate account, you can request this directly within your online account by selecting ‘Delete My Information’ within ‘Account Settings’. Note that the deletion of your account will be managed in the next deletion cycle following the end of any retention periods that apply – see ‘How long your personal data will be held for’ above.

If you wish to exercise your rights, have a complaint, or just have questions, please contact our data protection officer at