Our People & Planet Plan aims to create a more inclusive and sustainable future for our communities, our planet and each other.
Our People & Planet Plan consists of five Group-wide goals that accelerate action on issues that matter deeply to our business and society, and where we’re well-placed to make a world of difference – from achieving net zero and creating the diverse and inclusive team we need to get there, to making a big difference in the communities we’re all part of. In doing so, we can contribute positively to the United Nations Sustainable Development Goals (SDGs) and achieve our purpose of energising a greener, fairer future for all.
Our Goals
People
Supporting every colleague to be themselves to better serve our customers and communities.
By 2030, we want to:
- Create an engaged team that reflects the full diversity of the communities we serve*
- Recruit 3,500 apprentices and provide career development opportunities for under-represented groups (2,000 apprentices by the end of 2025)
- Inspire colleagues to give 100,000 days to build inclusive communities (35,000 days by end of 2025)
*All company and senior leaders to be 48% women, 18% ethnically diverse, 20% disability, 3% LGBTQ+ and 4% ex-service by 2030 (40% women, 16% ethnically diverse, 10% disability, 3% LGBTQ+ and 3% ex-service by the end of 2025). Goal aligned to the most recent 2021 Census data for working populations.
Planet
Supporting every customer to live more sustainably
By 2045-2050, we want to:
- Help our customers be net zero by 2050 (28% greenhouse gas intensity reduction by the end of 2030)
- Be a net zero business by 2045 (40% greenhouse gas reduction by the end of 2034)
Foundations
Our People & Planet Plan is underpinned by strong foundations that ensure we act fairly and ethnically – from human rights to customer service.
Also in this section
Governance
Our People & Planet Plan alongside our wider sustainability activities, are fully embedded in the business with oversight from the Strategy, Environment & Responsible Business team.
Materiality Assessment
To ensure we're focusing on the issues that impact us and our stakeholders, we utilise the Materiality Matrix framework. This enables us to reduce risk and maximise opportunities.
UN SDGs
As part of our commitment to creating a more inclusive and sustainable future, we’re supporting and advancing the United Nations Sustainable Development Goals.