Our Planet

Supporting every customer to live more sustainably

Lead SDG supported

SDG 8 - Work & Economic growth

Our goals

By 2040-50, we want to:

Help our customers be net zero by 2050 (28% greenhouse gas intensity reduction by the end of 2030)

Customers

Be a net zero business by 2040
(50% greenhouse gas reduction by the end of 2032)

Business

Our 2025 achievements

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19.5GW

Renewable and flexible capacity under management

70%

Gross GHG emissions cut from our operations over the last decade

90%

Zero carbon content of our electricity fuel mix

UK 1st

Hydrogen blending trial at our Brigg power station

1.3m+

PeakSave customers shifting energy use away from peak hours to cut carbon and cost

3m

Low carbon devices connected to our Hive platform

1. Customers

Help our customers be net zero by 2050

With around 90% of our total greenhouse gas (GHG) emissions coming from our customers, the biggest thing we can do to fight climate change is to help them transition to lower carbon and sustainable energy use.

That’s why we’ve provided energy, services and solutions that cut the GHG intensity of our customers energy use by 18% against our 2019 base year – this is on track against our goal and equivalent to the annual emissions of 1.5m homes. Savings were largely driven by our renewable and low carbon energy tariffs alongside energy efficiency and optimisation solutions like our Hive smart thermostat and electric vehicle charging solutions.

We’ll remain focused on helping customers reduce emissions, including via our 2030 ambitions to connect 5m devices to the Hive platform and supply 100% renewable or zero carbon power in the UK and Ireland.

2. Business

Be a net zero business by 2040

Having moved away from most of our carbon intensive assets to provide low carbon services and solutions for customers, we emit around 70% less carbon than a decade ago.

Towards our net zero target, our total GHG emissions decreased by 25% against the 2019 base year which is on track with our goal. This was up on the 18% reduction achieved the previous year following lower emissions from LNG shipping, power generation and gas production including an outage at Barrow Terminal. Sustainable savings were also secured from the gradual roll-out of our electric vehicle fleet and property portfolio.

We’ll continue to drive emissions out of our business and identify opportunities wherever possible to support the adoption of lower carbon energy through our climate ambitions – from having a zero emission van order book by 2030, to achieving net zero gas production by 2035.