Managing your Shares
Shareview is a free and secure service, provided by Equiniti. It is quick and easy to register for a Shareview Portfolio and you will need your Shareholder Reference (8 or 11-digit number which can be found on your share certificate, FlexiShare statement or previous dividend confirmation/tax voucher). Once registered, Equiniti will send you an activation code by post to your registered address. You will then be able to:
- Manage your shareholding quickly and securely online;
- Update your address and set up or amend your direct dividend payment details online;
- View the Annual Report on the day it is published;
- Cast your AGM vote electronically;
- Receive your dividend confirmation electronically; and
- Receive an email when shareholder documents are available online.
If you have already registered for a Shareview Portfolio, perhaps because you hold shares in other companies for which Equiniti is registrar, but do not see your Centrica shareholding please contact shareholder helpline.
You can also confirm the number of shares you hold by contacting Equiniti on 0371 384 2985*.
*Calls to a 03 number cost no more than a national rate call to a 01 or 02 number. Lines open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales).
Shareholding tracing and share reunification
Centrica plc tracing programme with ProSearch
In common with many other large FTSE listed companies, Centrica routinely undertakes tracing programmes from time to time aimed at re-uniting ‘dormant’ shareholders (or their estates) with their Centrica shares and, where applicable, uncashed Centrica dividends.
To do this, Centrica works in partnership with ProSearch Asset Solutions (ProSearch) and Centrica’s Registrar, Equiniti Limited. ProSearch specialise in helping trace the beneficial owners of assets like shares and dividends.
The most common reasons why tracing shareholders is needed are:
- a shareholder has moved and not notified the Registrar of the change of address;
- beneficiaries or executors of an estate are not aware of the holding; or
- a shareholder may forget about or be uncertain about their shareholdings.
How do accounts on Centrica’s share register become 'dormant' and what happens to the shares registered to 'dormant' accounts and any unclaimed dividends?
A shareholder account is deemed dormant if three consecutive dividend cheques, sent by the Company to the registered address, remain uncashed or there are three instances of unreturned mail.
Once a shareholder's account has been flagged as 'dormant', their shares remain on the register and continue to accumulate dividends. However, if a period of 12 years has elapsed without the shareholder re-establishing contact, their shares and any dividend payments which remain unclaimed can, in accordance with the Company’s Articles, be forfeited and returned to the Company. Whilst the Company has the choice under the Articles how to use any such proceeds, the Company’s standard position is to use the resulting monies for contributing to charities and good causes.
What should you do if you have received a Validation Form and wish to be re-united with your shares and, where applicable, any dividend entitlements?
The Validation Form is designed to make the recovery of entitlements as easy as possible. Please follow the instructions provided and return the signed and dated form (along with any necessary documents) to ProSearch in the reply-paid envelope provided.
The form will then be reviewed and vetted to protect against fraud and you will be contacted further with next steps.
ProSearch has over 30 years of experience in the provision of Asset Reunification solutions and has worked with many FTSE 100 and 250 companies on similar projects. You can call their helpline on 0371 384 2837 (or +44 (0)371 384 2837 from outside the UK) from 8.30am to 5.30pm Monday to Friday (excluding UK public holidays in England and Wales) via the contacts section on their website http://www.prosearchassets.com/. Please note that there maybe charges for the services provide by Equiniti.