Managing Your Shares

This section deals with the practical aspects of owning shares in Centrica.

Shareview

Shareview is a free and secure service, provided by Equiniti. It is quick and easy to register for a Shareview Portfolio and you will need your Shareholder Reference (8 or 11-digit number which can be found on your share certificate, FlexiShare statement or previous dividend confirmation/tax voucher). Once registered, Equiniti will send you an activation code by post to your registered address. You will then be able to:

  • Manage your shareholding quickly and securely online;
  • Update your address and set up or amend your direct dividend payment details online;
  • View the Annual Report on the day it is published;
  • Cast your AGM vote electronically; 
  • Receive your dividend confirmation electronically; and
  • Receive an email when shareholder documents are available online.

If you have already registered for a Shareview Portfolio, perhaps because you hold shares in other companies for which Equiniti is registrar, but do not see your Centrica shareholding please contact shareholder helpline.

You can also confirm the number of shares you hold by contacting Equiniti on 0371 384 2985*.

*Calls to a 03 number cost no more than a national rate call to a 01 or 02 number. Lines open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales).

Further information

  • Centrica FlexiShare Service

    The Centrica FlexiShare Service (FlexiShare) is a ‘corporate nominee’, sponsored by Centrica and provided by Equiniti Financial Services Limited (Equiniti FS). It is a convenient way to manage your Centrica shares without a paper share certificate.

    Your Centrica shares are held on your behalf by Equiniti Financial Services Limited, but you remain the beneficial owner of the shares. Your share account details will be held on a separate register and you will receive a statement when you join FlexiShare and a statement at least once every twelve months as long as Equiniti FS continues to hold shares or cash on your behalf in relation to your FlexiShare holding. The number of shares held in FlexiShare is set out in your FlexiShare statement or can be found online by registering for a Shareview Portfolio.

    There are no charges for joining or holding your shares within FlexiShare or for leaving the service.

    By transferring your shares into FlexiShare you will benefit from:

    • A statement issued at least once every twelve months, normally sent with your Annual General Meeting voting form at the end of March each year;
    • A buy or sell facility - FlexiShare participants can buy or sell at favourable commission rates with appointed providers;
    • Quicker settlement periods;
    • No paper certificates to lose;
    • Your details will be held on a separate register, which is not open to public inspection.

    To transfer all or some certificated shares into FlexiShare, complete and return the FlexiShare Transfer Form available by visiting My Investments in your Shareview Portfolio and clicking on your certificated Centrica shares, or by contacting the shareholder helpline.

    You will receive confirmation that you have joined FlexiShare soon after the transfer of your shares has been completed. The transfer will also show on your next FlexiShare statement.

    If you have lost or misplaced your share certificate(s), you will need to complete and sign the indemnity on the reverse of the FlexiShare Transfer Form. There is no charge to you for the indemnity. If you subsequently locate your missing certificate(s), you must send it immediately to Equiniti for cancellation.

    You can keep track of your Centrica shareholding online by registering for a Shareview Portfolio or by calling the shareholder helpline.

    Following your opening statement, you will not receive written confirmation of any further completed transfers. Instead transfers will appear on your next FlexiShare statement. If you buy or sell shares, the appointed broker will provide you with a contract note as confirmation of the deal.

    View FlexiShare Terms and Conditions

    More information regarding FlexiShare can be found in our Shareholder FAQs.

  • Share-dealing facilities

    Centrica itself does not endorse any one service for the buying and selling of its shares. However, Centrica has made arrangements with the following independent share-dealing providers to offer certificated shareholders competitive charges.

    Alternatively, you can arrange dealing through your own stockbroker or at most high street banks. To sell your shares, you must present the original share certificate to the broker.

    Equiniti Financial Services
    Tel: 03456 037 037 (+44 121 415 7560 from outside the UK)
    Website: www.shareview.co.uk/dealing

    Stocktrade
    Tel: 0131 240 0414 (quote "Centrica Dial & Deal service")
    Website: www.stocktrade.co.uk

    You should note that:

    • Stamp Duty Reserve Tax is payable at 0.5% on all purchases; and
    • £1 PTM levy is payable on all trades with a value of £10,000 or more.

    FlexiShare Account Holders

    Centrica has made arrangements to allow FlexiShare account holders to buy or sell Centrica shares at favourable commission rates with the appointed providers below.

    You will need to quote the Shareholder Reference provided on your FlexiShare statement or previous dividend confirmation/tax voucher. You should check the charges and terms and conditions with the appointed broker before dealing.

    If you are unable to locate any of this paperwork you can call Equiniti FS for this information.

    Shares held in FlexiShare cannot be sold directly through any other broker service. Please note that Centrica itself does not endorse or recommend any share dealing provider's products or services.

    Equiniti Services and Charges

    Online buy or sell straight away

    Visit www.shareview.co.uk/dealing during UK market hours 8.00am to 4.30pm, Monday to Friday (excluding public holidays in England and Wales).

    Charges for online service:

    • 0.5% commission on first £50,000
    • 0.2% commission on any excess
    • £15 minimum charge

    Telephone buy or sell straight away

    Call 03456 037 037 (+44 121 415 7560 if calling from outside the UK) during UK market hours 8.00am to 4.30pm, Monday to Friday (excluding public holidays in England and Wales).

    Charges for telephone service:

    • 1.5% commission on first £50,000
    • 0.25% commission on any excess
    • £60 minimum charge

    Postal Share Dealing

    Download a Postal Share Dealing Form by visiting www.shareview.co.uk/dealing or calling 0371 384 2248 (+44 121 415 7172 if calling from outside the UK). Lines open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales). Dealing will normally be the next business day following receipt of your instruction.

    Charges for postal service:

    • 1.9% Commission
    • £70 minimum charge

     

    Please note that:

    • Stamp Duty Reserve Tax is payable at 0.5% on all purchases; and
    • £1 PTM levy is payable on all trades with a value of £10,000 or more.

    Sharegift

    If you have a small number of shares and the dealing costs or the minimum fee make it uneconomical to sell them, it is possible to donate these to ShareGift, a registered charity, who provide a free service to enable you to dispose charitably of such shares. More information on this service can be found at sharegift.org or by calling +44 (0) 20 7930 3737.

  • Shareholder forms

      Online Telephone Post
      You can update many details online via your Shareview Portfolio You can update some details by calling the shareholder helpline Download and send completed forms and supporting documents to:
    Equiniti, Aspect House, Spencer Road, Lancing, BN99 6DA, UK
    Direct Dividend Payment
    Arrange for your dividends to be paid direct to your UK bank or building society account
    Use ‘Quick Links’ via your Shareview Portfolio to click on ‘Arrange direct dividend payments’ If you hold 2,500 or fewer shares you can provide your UK bank or building society account details by calling the shareholder helpline Direct Dividend Payment Form
    Corporate Shareholder Direct Dividend Payment For security purposes, all requests relating to corporate holdings need to be sent by post. Corporate Dividend Payment Form
    Change of Address Use ‘Quick Links’ via your Shareview Portfolio to click on ‘Change my address’ If you hold 2,500 or fewer shares you can register a change of address by calling the shareholder helpline Change of Address form
    Share Account Combination
    If you have more than one Centrica share account, use this form to merge them into one.
        Share Account Combination form
    FlexiShare Application 
    Application form to transfer your certificated Centrica shares into FlexiShare
    Although you can’t transfer your shares online you can download the FlexiShare Application Form by visiting My Investments via your Shareview Portfolio Please contact the shareholder helpline and Equiniti will arrange to send you the appropriate form
    Transfer from FlexiShare to another CREST participant   Please contact the shareholder helpline and Equiniti will arrange to send you the appropriate form
    Transfer shares to spouse or to another beneficial holder within FlexiShare   Please contact the shareholder helpline and Equiniti will arrange to send you the appropriate form
    Transfer Existing Shares into Existing Corporate Nominee Account   Please contact the shareholder helpline and Equiniti will arrange to send you the appropriate form
    Request for share certificate in own name   Please contact the shareholder helpline and Equiniti will arrange to send you the appropriate form
    Request for share certificate in another name   Please contact the shareholder helpline and Equiniti will arrange to send you the appropriate form