Stakeholder Engagement

Engaging with stakeholders is fundamental to our business success.

By engaging and collaborating with stakeholders, we can grow our business and deliver for our customers and society over the long term.

Maintaining constructive relationships with stakeholders is key as it ensures that our strategy is informed by their views. This helps us create better outcomes for our stakeholders and business, which ultimately enables us to help our customers live sustainably, simply and affordably.

The Board is committed to maintaining open channels of communication with all stakeholders, providing a clear explanation of the Company’s strategy and objectives, while ensuring feedback is acknowledged, considered and actioned where appropriate.

We engage with our stakeholders and seek feedback in many ways including meetings, market research and product testing as well as complaints channels and surveys.