British Gas

Looking after the nation's homes for over 200 years

British Gas has been looking after Britain's homes and small businesses for over 200 years.

In 1815 when British Gas began, it was the world’s first utility company. Today, as well as supplying energy to millions of customers across the UK, it also offers a range of services to keep Britain’s homes running smoothly.

British Gas is on a mission to make homes more sustainable, making life at home easier, greener and more affordable every day. Whether that's helping customers switch to the latest low-carbon technology or just keeping things working as they should, our customers can count on us.

British Gas in Numbers

7.5m

residential energy customers

+33

Energy Supply Net Promotor Score

7,000+

engineering force

£140m

voluntary customer support package since 2022

+76

Engineer Net Promoter Score

British Gas powers millions of UK homes and small businesses and is a leading home‑services provider across England, Scotland and Wales. Our purpose is to energise a greener, fairer future.

British Gas Energy delivers simple, fair pricing, smart meters, green tariffs and easy online tools.

British Gas Services & Solutions is the UK’s No.1 boiler installer, offering HomeCare packages and on‑demand repairs through the nation’s largest team of expert engineers.

With over 200 years of experience in keeping homes warm and working, British Gas is now helping customers prepare for a more sustainable future with energy‑efficient boilers, heat pumps, EV chargers and Hive smart home technology.

British Gas Businesses

Hive

Hive gives you the power to live greener, cut your bills and get more control of your home’s energy. From smart thermostats to EV chargers, heat pumps and solar.

Visit Hive

Dyno-Rod

Dyno-Rod is a plumbing and drain specialist offering a 24-hour emergency response across the UK to residential and business customers.

Visit Dyno

PH Jones

PH Jones provides the social housing sector in the UK with installation and maintenance services for heating, electrical systems and renewable technologies.

Visit PH Jones