Our 2023 achievements

Building more inclusive and sustainable communities


Good causes supported locally


New community organisations helped on the journey to net zero via Energy for Tomorrow


Donated and fundraised for charities


Support for vulnerable customers via mandatory and voluntary contributions

With 21,000 dedicated colleagues, we’ve the passion and reach to make a world of difference in our communities.

We’re focusing on three key areas - helping people with their energy today, building a more sustainable energy future for tomorrow, and making a big difference in our local communities everyday.

Towards this, we support a range of organisations with money and expertise including through our goal to give 100,000 days by 2030.

Below, you'll find some examples of how we’re working with our communities.  

British Gas Energy Trust

The Trust is an independent charity funded solely by British Gas, to help tackle fuel poverty.

The Trust funds around 90 independent advice centres and charities at the heart of communities, while directly providing grants and energy vouchers to those who are struggling with their energy bills. The Trust additionally manages the British Gas Energy Support Fund, set up to support customers during the energy crisis. In total since 2004, we've provided around £200 million to the Trust which has helped more than 2 million people.

British Gas Energy Trust

Energy for Tomorrow

Our impact fund provides grants and expert advice for community initiatives that deliver affordable and sustainable energy solutions.

With money generated from solar panels we installed at nearly 270 schools over a decade ago, the fund now focuses on helping communities transition to net zero with targeted regional campaigns across the UK. Our fund has £600,000 to spend annually, with grants of up to £100,000 available. To date, we’ve helped more than 36 community initiatives across the UK.  

Explore Energy for Tomorrow

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The Big Difference

We're making a big difference by supporting local causes that colleagues and communities care passionately about.

Having moved from a national to a colleague-led local charity approach in the UK during 2022, nearly 5,000 colleagues voted to focus our efforts on tackling poverty, supporting health and helping children & young people across the communities where we live and work. By inspiring colleagues to volunteer and fundraise while providing £2 million in donations and matched funding, we helped over 800 local good causes in 2023.

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Focus Ireland

To help prevent family homelessness, Bord Gáis Energy has been working with Focus Ireland since 2015.

With more and more people facing homelessness in Ireland, we extended our partnership out to 2025 and committed €4.4 million to Focus Ireland over the course of our partnership. By the end of 2023, colleagues had volunteered hundreds of hours and fundraised over €270,000 for the cause. This has helped around 8,400 family cases who are experiencing homelessness or at risk of losing their home.

Visit Focus Ireland

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Our Communities

Latest Stories

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People & Planet Plan Update 2022

Supporting communities, our planet and each other

From creating a more inclusive team by 2030 to helping our customers be net zero by 2050, explore our progress.

Explore all wider performance and reports
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