22 February 2018

2017 Preliminary Results announcement

IAIN CONN, Group CHIEF EXECUTIVE

“Our financial result in the second half of 2017 was weak, primarily reflecting poor performance in Business energy supply and particularly in our North America Business unit. The combination of political and regulatory intervention in the UK energy market, concerns over the loss of energy customers in the UK, and the performance issue in North America have created material uncertainty around Centrica and, although we delivered on our financial targets for the year, this resulted in a very poor shareholder experience. We regret this deeply, and I am determined to restore shareholder value and confidence. The underlying trends driving our strategy are clear, as are the distinctive capabilities we have to benefit from them. We are committed to delivering attractive returns and growth over the medium term. Our focus today is on performance delivery and financial discipline - on demonstrating top line growth as we deliver improved service and new propositions for our customers, and driving efficiency as hard as possible to underpin our competitiveness”.

Headlines

2017 financial performance

First phase of strategic repositioning of Centrica complete

2018-2020 focus on performance delivery and financial discipline

Group financial summary

Year ended 31 December

2017

2016

Change

Revenue

£28.0bn

£27.1bn

3%

EBITDA

£2,142m

£2,365m

(9%)

Adjusted operating profit

£1,252m

£1,515m

(17%)

Adjusted earnings

£698m

£895m

(22%)

Adjusted basic earnings per share (EPS)

12.6p

16.8p

(25%)

Full year dividend per share

12.0p

12.0p

0%

Adjusted operating cash flow

£2,069m

£2,686m

(23%)

Underlying adjusted operating cash flow growth

(13.0%)

13.3%

nm

Group net debt

£2,596m

£3,473m

(25%)

Statutory operating profit

£486m

£2,486m

(80%)

Statutory profit for the period attributable to shareholders

£333m

£1,672m

(80%)

Statutory net cash flow from operating activities

£1,840m

£2,396m

(23%)

Net exceptional items after taxation included in statutory profit

(£476m)

£27m

nm

Basic earnings per share

6.0p

31.4p

(81%)

Unless otherwise stated, all references to operating profit or loss, taxation, cash flow, earnings and earnings per share throughout the announcement are adjusted figures, reconciled to their statutory equivalents in the Group Financial Review on pages 25 to 28. See also notes 2, 5 and 10 to the Financial Statements and pages 76 to 78 for an explanation of the use of adjusted performance measures.

2017 Preliminary Results Find out more 

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For further information

Centrica will hold its 2017 Preliminary Results presentation for analysts and institutional investors at 9.30am (UK) on Thursday 22 February 2018. There will be a live audio webcast of the presentation and slides. Please register for the webcast at http://webcasts.centrica.com/centrica082.

A live audio broadcast of the presentation will be available by dialling in using the following numbers. Please use the number for your dialling location:

United Kingdom: 0800 640 6441

United Kingdom (Local): 0203 936 2999

All other locations: +44 20 3936 2999

Please use participant access code: 77 54 27

An archived webcast and full transcript of the presentation and the question and answer session will be available on the Centrica website at https://www.centrica.com/2017-prelims on Monday 26 February 2018.

Martyn Espley - Investor Relations

T: 01753 494 900

E: [email protected]

Sophie Fitton - Media Relations

T: 01784 843 000

E: [email protected]