Michael Pullan, Senior Communications Manager

07557 619446

michael.pullan@britishgas.co.uk

Independent shops, children's play parks and a good school are what people consider some of the most important attributes of a community.

A poll of 2,000 UK adults found a friendly postman and passers-by who say ‘good morning’ or ‘hello’ are also very important to create a wholesome environment to live in.

Following a difficult 18 months, eight in 10 (80%) stated that having friendly and helpful neighbours makes a local community a happier place.

Four in ten (38 per cent) UK adults have helped someone who was shielding during the coronavirus pandemic. 96 per cent of those helped someone they knew in their community, and 22 per cent supported people they didn’t know.

And whether they knew them or not, 89 per cent said that providing help for someone who was shielding was a rewarding thing to do.

Nearly half (46 per cent) of UK adults have donated to a food bank over the past 18 months, with 16 per cent feeling motivated to do so for the first time in their lives.

The research was commissioned by British Gas to mark the latest milestone in its partnership with the Trussell Trust – a £250,000 donation that will help provide emergency food and support to people facing hardship, while  contributing towards Trussell’s strategy to end the need for food banks in the UK. 

Karim Awadia is one of nearly 2,000 British Gas colleagues to support the Trussell Trust’s national network of food banks over the past 18 months, by delivering food parcels to the doorsteps of local people who’ve been shielding, volunteering at collection points, improving facilities on site and more.

"The pandemic has shone a light on how vital communities are to us, not only to feel connected to our local area and the people in it, but to lean on for support when times get tough. As we look ahead to a Christmas we hope to spend with our loved ones, it is more important than ever that we capture that increased sense of compassion we all felt as the pandemic hit and continue to support people in our communities who might be struggling to afford the essentials."

Karim Awadia, British Gas Transformation Lead

The OnePoll research revealed that nearly three quarters (71 per cent) of UK adults feel that they live in a good community, and 44 per cent consider themselves to be a helpful member of the community.

Now that restrictions have been eased, a fifth of adults (19 per cent) would like to start a community group – and three in 10 (29 per cent) would like to join one.

Almost a third (29 per cent) would consider cooking a warm meal to help someone in their community – while 43 per cent say they’d be happy to offer them a lift, and 26 per cent would call them regularly to check they’re okay.

It also emerged from the research that 74 per cent believe good neighbours should do their best to check up on others to ensure they’re not suffering from loneliness.

Karim added: “As the pandemic pushed more people into precarious situations and food banks were about to face their busiest month, we stepped in last year to help people facing crisis. 

“Christmas can be a tough time for lots of people – this December, food banks in the Trussell Trust network face giving out 7,000 parcels every day. Together, we have an opportunity to help meet that increased need by volunteering and donating now, so that nobody needs to go hungry.

“But we know it takes more than just food to build supportive and strong communities. Something I learned when delivering food parcels to people’s doorsteps this time last year is that it’s important to connect with people and come together to create a more compassionate society where we can create the change which ends the need for food banks in the UK.” 

Top 15 most important attributes of a good community 

  1. Friendly neighbours (52 per cent)
  2. Post office (42 per cent)
  3. Good school (37 per cent)
  4. Local health centre (35 per cent)
  5. Good lighting (33 per cent)
  6. Friendly local pub (32 per cent)
  7. Passers-by who say ‘good morning’ or ‘hello’ (31 per cent)
  8. Play parks (31 per cent)
  9. Independent shops (29 per cent)
  10. Library (27 per cent)
  11. Friendly postman (26 per cent)
  12. A helpful Police Community Support Officer (25 per cent)
  13. Neighbourhood watch (22 per cent)
  14. Helpful councillors (22 per cent)

NOTES

The British Gas group continues to support the Trussell Trust* through volunteer time and engagement in local communities and is supporting the Trussell Trust with a generous contribution of £250,000.

The financial contribution to the Trussell Trust has been made by Centrica PLC (the parent company of British Gas)

* Registered charity numbers 1110522 and SC044246”