Company will absorb increases in gas and electricity network and system costs as country faces into most challenging winter
Bord Gáis Energy Managing Director, Dave Kirwan, today announced a price freeze for the company’s over 625,000 residential customers. Speaking today, Mr. Kirwan said: “As the country faces its most challenging winter in a lifetime, Bord Gáis Energy will freeze its residential gas and electricity prices despite the increased network and system costs announced recently by the CRU. We will absorb these additional costs, which are outside of our control, and are guaranteeing no price increases for residential customers until at least March 2021."
As the helpful energy company, we’ve always committed to pass on savings where we can. This has been demonstrated by two price reductions for dual fuel customers in the last 12 months. In October 2019, we were the only energy provider to reduce prices before the winter period and we also reduced prices in May of this year. Combined, these two price reductions saved dual fuel customers an average of €97.53 per annum.
Network and system costs now account for approximately 40% of a customer’s energy bill. We know this is a tough time for customers and that’s why we have committed to absorb these additional costs ahead of the winter period.
We’re focused on providing innovative services, offering value and providing unmissable rewards for existing customers. We offer the best in market price plan for our long-term customers. Since the COVID pandemic arrived in Ireland earlier this year, Bord Gáis Energy has implemented a range of measures to help customers, and today’s announcement is one more step in supporting our customers.
Bord Gáis Energy continues to invest in sustainable business practices and solutions for both residential and business customers and recently announced a range of initiatives including EV chargers, Demand Side Management, and the HIVE range of smart energy devices.