Energy and Servicing

We are committed to supplying competitively priced and reliable energy to residential customers, and providing innovative services that help keep their homes warm and working.

Centrica has more than 23 million consumer relationship accounts worldwide, with market leading positions in the UK, Republic of Ireland and North America. This reflects our strong brands and focus on customer service.

In each of our markets, we are focused on giving customers greater choice about how they use energy and interact with us, with a major emphasis on helping our customers transition to a lower carbon future.

Bord Gáis Energy

Bord Gáis Energy is an energy supply and services company that was established in 1976 with a strong Irish heritage.

With over 30 years’ experience, it is the largest provider of boiler servicing and repair in Ireland and has carried out over 1 million boiler services in Irish households.

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953632390

British Gas 

British Gas is the UK’s leading energy and in-home servicing supplier, serving millions of homes across the country.

It is an established brand within the Centrica family, having looked after the homes of Britain for over 200 years. It has a distinctive field force of 8,000 engineers.

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2 Centrica Digital P30 400X287

Direct Energy

Direct Energy is one of North America’s largest energy retailers with more than 3 million residential customers across its energy and home services businesses, operating in 50 US states, plus the District of Columbia and eight provinces in Canada.

It offers customers whole home and system-level protection, repair and replacement of all vital systems within the home. It became part of Centrica in 2000.

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Mother And Child Cooking

Local Heroes

Local Heroes connects customers with local plumbing, heating, electrical and draining experts across the UK and Ireland.

The digital, on-demand service works by linking the customer-tradespeople journey seamlessly, from searching for a job and providing a price estimate, through to confirmation and online payment. All work that is undertaken is backed by a 12-month British Gas guarantee.

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Local Heroes

Case studies