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Safety

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Prioritising safety

Ensuring the safety of our people, customers and communities is our top priority. Our focus on safety also makes us a stronger, more productive business for meeting our customers’ needs.

Safety Performance 2015

See how our Bord Gáis Energy service engineers are prioritising safety and customer service every day.

Creating a safer environment for customers
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How we are prioritising safety

Creating a safer environment for customers

Our engineers are trained to prevent hazards such as trips and falls when they work in customers’ homes and businesses. We help our engineers to work safely by providing training and assessing performance to identify improvements.

Our safe work procedures set out guidelines to control work sites and equipment in a way that protects customers, especially children.

Protecting our people

Process safety is a key priority across all our businesses where we source, generate and store energy to prevent major incidents, such as fires or explosions. We manage process safety by fully understanding the major hazards and their risks, so that we can implement effective mitigating controls and management systems. 

These controls and processes are analysed through audits, inspections and data to ensure they are robust. All of these activities are underpinned by ongoing training for our people.

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