Responsibility

Safety

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Prioritising safety

We have a responsibility to keep our people and customers safe which is why safety remains our top priority. 

Prioritising safety

KEEPING OUR CUSTOMERS SAFE

Our engineers are trained to prevent hazards such as trips and falls when they work in customers’ homes and businesses. We help our engineers work safely by providing guidelines, training and assessing performance to identify improvements.

Creating a safer environment for customers
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KEEPING OUR PEOPLE SAFE

Whether driving to customer homes or securing energy offshore, we strive to achieve an incident free workplace. In particular, process safety remains a key priority to prevent potential major incidents, such as fires and explosions where we source, generate and store energy.

We manage process safety by fully understanding the major hazards and their risks, so that we can implement effective mitigating controls and management systems. Controls and processes are regularly analysed through audits, inspections and data to ensure they are robust. All our activities are underpinned by the ongoing training of our people.

View our Life Saving Rules

Responsibility
2016 Responsible Business Update
Responsibility
Data Centre
Governance
Group Health and Safety Policy