Commenting on today’s announcement, Sam Laidlaw, CEO, Centrica said:
“We want an energy market that is trusted by customers, and we believe that an in-depth and thorough review by an independent and respected authority can help to achieve this. So Centrica welcomes the investigation.
We continue to focus on listening to our customers and meeting their needs. Our aim is to provide affordable energy, good service and innovative products that help customers reduce their consumption and save money on their energy bills. British Gas now has more than 1 million smart meters installed in our customers’ homes, demonstrating our commitment to putting customers in control of their energy usage and bills.”
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