The supply of energy and related services is fundamental to people’s lives. As an energy and services company, we can make an important contribution to society by delivering our purpose - to satisfy the changing needs of our customers.
Launched today in our 2015 Corporate Responsibility Performance Update, we demonstrate how we are doing this by improving and evolving how we do business.
We are building stronger relationships with key stakeholders that enable us to become a better corporate citizen and an employer of choice, with the capabilities necessary for delivering an excellent service in a safe and responsible way. We are making an important contribution to address big issues in society related to energy – from energy pricing and the challenges facing vulnerable customers, to energy security and climate change.
Chief Executive Iain Conn said: “We have a duty to improve and evolve how we do business, and the impact it has on society.
“By focusing on these areas, I am confident we will better adapt to the challenges and opportunities that arise in the rapidly-changing world of energy and build trustworthiness in our business and sector. Not only will this secure our long-term sustainable growth, it will define us as a 21st century energy and services company.”