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Learning & Development Consultant

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Job Description

Company Profile:

Direct Energy generates electricity and produces natural gas, as well as selling commodities and servicing the energy needs of homes and businesses in 46 U.S. states plus the District of Columbia and 10 Canadian provinces. We also help our customers save on their energy bills through energy efficiency. Located in over 50 locations, our team of 6,000+ employees serve over 6 million residential and commercial customer relationships.


The L&D Consultant Team will establish and manage effective learning programs for their respective customer groups, partnering with the business to develop the most appropriate learning solutions.

The L&D Consultants are responsible for delivering the requirements of the business as identified by the Directors of L&D and Academy Specialists through the scoping, developing and managing implementation of complex and / large scale L&D Programs.


 Demonstrable experience of the design, development and implementation of large, complex L&D Programmes.
 Experience of developing learning solutions for a variety of roles and Academies across the Group, optimizing available L&D channels.
 Proven track record of translating vision, innovative strategies and business requirements into clear, actionable goals and delivering excellent results.
 Successful record of operation commercially and executing plans effectively.
 Experience of setting a clear vision and motivating others to deliver exceptional results.
 Ability to contribute to the development of the overall L&D strategy and vision.

Bachelors degree, or equivalent, related to Learning & Development, Organizational Development, Occupational Psychology or similar.

 CIPD related to Learning & Development
 Management & Leadership Development
 Coaching


 Develop solutions based on the requirements of the business, channeled through Demand Planning and identified by the Directors of L&D and Academy Specialists.
 Use external and internal insight to shape the solutions developed to drive efficiency and effectiveness and increase business impact.
 Effectively manage deployment of L&D Programs to time, cost and quality standards.
 Ensure all design, competency / assessment methodologies, learning frameworks and approaches are incorporated effectively into their solutions.
 Understand the regulatory and conduct requirements of the business and integrate this into the solutions developed.
 Provide effective matrix people management and coaching support to L&D Program Specialists.
 Provide group facilitation and individual coaching support for the business, where relevant and required.

The IndividualDirect Energy and its subsidiaries are an Equal Opportunity Employer - EOE AA M/F/Vet/Disability