Receptionist

Location:

AB, Calgary

Job type:

Permanent

Job Description

Company Profile:

Direct Energy generates electricity and produces natural gas, as well as selling commodities and servicing the energy needs of homes and businesses in 46 U.S. states plus the District of Columbia and 10 Canadian provinces. We also help our customers save on their energy bills through energy efficiency. Located in over 50 locations, our team of 6,000+ employees serve over 6 million residential and commercial customer relationships.

Direct Energy is a subsidiary of Centrica plc (LSE:CNA), one of the world's leading integrated energy companies with over 20 million customers and 34,000 employees worldwide. We are committed to being the most recommended energy and services provider and leading the transition to a low carbon society.

The Receptionist will proactively provide efficient office, clerical and receptionist services, providing excellent customer service at all times to customers (including DE employees, contractors and visitors) and managing routine as-needed facilities maintenance and repair services.

Requirements

  • Associate degree preferred
  • 3-4 years previous experience, preferably in a corporate environment
  • Strong customer service focus
  • Strong sense of team work
  • Ability to think and act independently
  • Strong computer skills, including: Microsoft Word, Power Point, Excel, SAP/SRM

Responsibilities

  • Greet visitors in a professional manner and initiate proper security measures.
  • Ensure all walk-in clients are escorted to the appropriate locations or individuals.
  • Facilitate all incoming calls and route them to correct source.
  • Coordination of incoming and outgoing shipping/receiving; including departmental delivery.
  • Assist with coordinating workstation moves.
  • Support on-boarding and off-boarding processes; including workstation set-up and preparation of New Hire Welcome Kits.
  • Administer security access control badges.
  • Reserve and approve requests for conference room reservations.
  • Order and fill office supplies requests, as needed, and allocate costs to appropriate departments.
  • Provide back up to the Facilities Services Specialist.

The IndividualDirect Energy and its subsidiaries are an Equal Opportunity Employer - EOE AA M/F/Vet/Disability
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