Dispatcher

Location:

IN, Indianapolis

Job type:

Permanent

Job Description

Company Profile:

Direct Energy generates electricity and produces natural gas, as well as selling commodities and servicing the energy needs of homes and businesses in 46 U.S. states plus the District of Columbia and 10 Canadian provinces. We also help our customers save on their energy bills through energy efficiency. Located in over 50 locations, our team of 6,000+ employees serve over 6 million residential and commercial customer relationships.

Direct Energy is a subsidiary of Centrica plc (LSE:CNA), one of the world's leading integrated energy companies with over 20 million customers and 34,000 employees worldwide. We are committed to being the most recommended energy and services provider and leading the transition to a low carbon society.

Requirements

Availability between 11-7 or 12-8 Tuesday-Saturday

Excellent customer service skills

Ability to multi-task

Responsibilities

Prefer previous HVAC or dispatch experience
Provide customer resolution to customer issues
Ability to transfer calls from various departments of divisions as needed
Basic knowledge of company products and services
Able to perform other duties as assigned

The IndividualDirect Energy and its subsidiaries are an Equal Opportunity Employer - EOE AA M/F/Vet/Disability
Additional Website Text

We offer paid vacation time, GREAT benefits

#OneHour