HomeCareersSearch & ApplyAccount Manager- Procurement

Account Manager- Procurement

Location:

IL, Buffalo Grove

Job type:

Permanent

Job Description

  • Review and approve costs related to authorized repair claims as completed by HWA service contractors within an assigned geographic territory. Contact Lead list contractors that we can on-board to become HWA permanent contractors. Holds providers to service level agreements and negotiated rates.

Requirements

  •  Experience interacting with residential service contractors and trades. Technical experience in home repairs or residential construction.  HS diploma (College degree or equivalent experience preferred). ; Microsoft office skills a plus.

Accountabilities

  • Uphold service contractors to their service agreement terms of providing the best service to our customers.
  •  Knowledge of  job costs for residential mechanical systems and major appliance repairs and/or replacements.
  • Monitor and manage cost for  provider’s respective territory based on negotiated rates, labor times, and material pricing.
  • Recruit contractors into HWA contractor network for  added coverage needed in service areas.
  • Collect all information and documentation needed to onboard new contractors joining HWA.
  • Work well in a team environment/support
  • Assist in claim escalations as necessary
  • Good customer centric interpersonal skills, and ability to communicate to maintain relationships with our contractors

The IndividualDirect
Energy and its subsidiaries are an Equal Opportunity Employer - EOE AA
M/F/Vet/Disability