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Change and Business Lead

Location:

TX, Houston

Job type:

Permanent

Job Description

Hi.  We are Centrica Connected Home (Hive Home) and our mission is to revolutionize the way we control our homes. We build products at the intersection of energy and the internet-of-things using state of the art technology to develop a range of innovative, simple to use products and services that help you sync your home with your life.

                                                       

We’re proud to say that Hive is our product (http://www.hivehome.com), but we are also busy developing more products to help people connect with their homes. There are only a few moments in a lifetime when something powerful, genuinely transforms the way people live at home. We are offering you the opportunity to be part of this by helping us make our customers’ homes smarter.

Requirements

Essential

  • Proven project management experience with a focus on change management
  • Capability to overcome complex challenges in order to implement large scale change into a large operation
  • Ability to build relationships with key stakeholders
  • Ability to find solutions and present options, with impact
  • Experience of defining processes and working practices
  • Customer focused
  • Ability to develop plans for delivery and manage risk
  • Strong planning & organizational skills 

Preferable

  • Ability to interpret and present complex technical information in an easy to understand format
  • Understanding of Direct Energy services/ customer operations processes/systems
  • Evidence of having strong relationships in the wider Direct Energy business
  • Ability to facilitate workshops and present well to large groups

Responsibilities

  • Work alongside senior internal/external stakeholders in an agile change environment
  • Develop strong and effective relationships with:
  • Leadership and operational teams in both Connected Home and relevant business unit
  • Supporting and implementing new/ existing products
  • Highlighting risks/ opportunities to internal/external stakeholders
  • Ensure adequate checkpoints are in place to reduce risk of not meeting customer demand
  • Identify training requirements for office and field teams prior to project launch dates
  • Working closely with the business area leadership team to ensure that relevant business units are ready for changes
  • Manage multiple projects across a range of business units at any one time

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