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Residential Energy Sales Manager


MD, Columbia

Job type:


Job Description

Company Profile:

Direct Energy generates electricity and produces natural gas, as well as selling commodities and servicing the energy needs of homes and businesses in 46 U.S. states plus the District of Columbia and 10 Canadian provinces. We also help our customers save on their energy bills through energy efficiency. Located in over 50 locations, our team of 6,000+ employees serve over 6 million residential and commercial customer relationships.

Direct Energy is a subsidiary of Centrica plc (LSE:CNA), one of the world's leading integrated energy companies with over 20 million customers and 34,000 employees worldwide. We are committed to being the most recommended energy and services provider and leading the transition to a low carbon society.


Primary Requirements

  • Ability to build relationships to include homeowners, professional partners, community leaders, and existing customers
  • Management, design, and implementation an overall team territory structure
  • Documentation of the performance plan for each residential account executive that includes measures, desired outcomes, and standards
  • Excellent communication skills, including verbal, written, presentation, and negotiation
  • 3 years of sales management experience including direct to consumer sales
  • Work duties performed in an office environment, and include accompanying sales representatives on in-home sales visits, canvassing, and events

Minimum Education, Experience and Requirements:

  • High-level proficiency in Microsoft office suite
  • Must pass a pre-employment background check, drug screen, and have a clean driving record
  • Employee must be able to work outdoors daily with exposure to an outside environment
  • Maintain flexibility in scheduling sales visits - daytime, evenings and weekends
  • Bachelor's degree recommended but not required 
  • Previous sales experience with a track record of demonstrated achievement  
  • Ability to close customers within a short sales cycle 



As a Residential Sales Manager you will be focused on driving sales growth through “coaching”, recruiting, training, and delivering an outstanding customer experience. The individual must be a self-motivated professional with a background crossing business development and sales. The individual should display the ability to communicate timely and effectively, building a sales culture with a drive for success, responsibility, and attention-to-detail. This is a full-time sales management position with Direct Energy. As such, the role has a competitive base salary, commission program linked to performance, health care benefits, and the ability to advance quickly in a rapidly growing company.


  • Ensuring team remains at full headcount and partnering with recruiting resources to forecast that open roles are filled quickly
  • Delivering net sales figures from each member of sales team while maintaining an outstanding sales experience score
  • Developing an effective sales team through recruiting, training, coaching, and counselling
  • Reviewing and analyzing daily, weekly, and monthly sales reports, while using data to support coaching conversations
  • Conducting regular in-the-field coaching via shadowing and team selling
  • Monitoring employee performance, and counseling and advising to ensure compatibility, maximum effectiveness, and continued growth on a constant basis
  • Facilitating team huddles daily to foster best practice sharing throughout the team


The IndividualDirect Energy and its subsidiaries are an Equal Opportunity Employer - EOE AA M/F/Vet/Disability
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