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HVAC Residential Service Technician


NC, Charlotte

Job type:


Job Description

Airtron Heating and Air, A Direct Energgy Company, is hiring in the Greater Charlotte, NC area for Service Technicians!

Direct Energy is a leading energy and energy-related services provider with nearly five million residential and commercial customers in North America. Direct Energy provides customers with choice and support in managing their energy costs through a portfolio of innovative products and services. A subsidiary of Centrica plc (LSE: CNA), one of the world’s leading integrated energy companies, Direct Energy operates in 50 U.S. states plus the District of Columbia and 10 provinces in Canada. To learn more about Direct Energy, please visit www.directenergy.com.


• Identifies, analyzes, diagnose, and repairs HVAC systems in customer’s home 
• Performs preventative maintenance and proactive repairs when needed. 
• Represents company by serving as a direct company contact 
• Provides repair vs. replacement options 
• Responds to calls in a timely manner 
• Provides sales leads to Sales Lead Coordinator 
• Achieves annual and monthly sales goals 
• Determines parts to order for repairs in a timely manner 
• Complete paperwork for each job, including daily time, job status and duration
• Records parts, materials, labor and other cost data per job and return unused resources to warehouse 
• Beware of safety precautions and follow safety guidelines 


• 3-5 years of HVAC experience 
• Excellent customer service skills 
• Able to develop sales action plans 
• Flexibility to work overtime / weekends as required 
• High School Diploma or GED required 

Secondary Qualifications:

• EPA Certification or NATE certification preferred (or if required by State) 
• Bilingual in English and Spanish 
• Medical, Dental and Vision Benefits 
• Company Match 401 K program 
• Paid Holidays, Vacation and Sick Time 
• Long / Short Term Disability 

The Individual

Direct Energy and its subsidiaries are an Equal Opportunity Employer - EOE AA M/F/Vet/Disability