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Site Reliability Engineering Manager

Job type:

Permanent

Site Reliability Engineering Manager X 2

Salary; Circa, £62,000 + bonus & Excellent benefits

Location; Rathbone Place, London (5 minutes from Tottenham Court Road), with occasional travel to Cambridge

Connected Home is a product division of Centrica responsible for developing new ways to help customers engage with their energy consumption. The first product, Hive Active Heating, an IoT-based remote management app for central heating schedules, launched in late 2013 and went on to win many industry awards for innovation and customer experience.

What will you be doing

  • You’ll manage engineers embedded in the engineering teams on our AWS based platform across services such as Hazelcast, Kafka, Cassandra and many internal components
  • Owning performance and availability end-to-end, build automation to avoid problems recurring and automate out all non-exceptional conditions
  • Partner with product management, programme management, the product delivery teams and core tooling to deliver highly available tools and services to assist with operational and development tasks 
  • Balance the need to keep things running with the making time to address technical debt and long term projects 
  • Assign engineers to projects which exploit their skills and work style, ensuring their development needs are met 
  • Assess performance frequently and deal promptly with under-performance whilst recognising and promoting excellence

Required skills and experience:

  • Previous experience of managing, hiring and building teams including working with individuals requiring improvement 
  • Sound knowledge of UNIX and TCP/IP network fundamentals 
  • Ability to code well in at least one language (even if it is not one that we use) 
  • Sharp and tenacious troubleshooting skills: you can fix anything
  • Good knowledge of basic large-scale internet service architectures (such as load balancing, LAMP, CDN's), even if you haven't worked on one
  • Familiarity with common applications such as Apache, memcached, Squid, MySQL, NFS, DHCP, NTP, SSH and DNS

We’re the team behind Hive Active Heating. Set up by British Gas in 2012, we were given a simple mission: to make the connected home a reality for everyone and not just the technophiles amongst us! We’re here to give you more control over their lives and homes and we’re passionate about providing internet enabled technology products that let our customers control and connect with their homes wherever they are. We launched our brand Hive, by British Gas in September 2013 along with our first product Hive Active Heating which lets you control your heating and hot water from your mobile, tablet or laptop. Now, 2 ½ years later, we’re really proud of how far we’ve come. With over 250,000 customers Hive is UK’s No.1 connected home utility, and we continue to go from strength to strength. Last year saw Hive win a number of consumer & trade awards including being named the technology Champion of the year at the prestigious Appsters.

The Company

We’re the team behind Hive Active Heating. Set up by British Gas in 2012, we were given a simple mission: to make the connected home a reality for everyone and not just the technophiles amongst us! We’re here to give you more control over their lives and homes and we’re passionate about providing internet enabled technology products that let our customers control and connect with their homes wherever they are. We launched our brand Hive, by British Gas in September 2013 along with our first product Hive Active Heating which lets you control your heating and hot water from your mobile, tablet or laptop. Now, 2 ½ years later, we’re really proud of how far we’ve come. With over 250,000 customers Hive is UK’s No.1 connected home utility, and we continue to go from strength to strength. Last year saw Hive win a number of consumer & trade awards including being named the technology Champion of the year at the prestigious Appsters.

Centrica plc, a FTSE 100 company, has operations in UK, North America and Europe. With 30+ million customer-product relationships, Centrica's vision is to become the leading integrated supplier of energy and related services for its chosen markets and maximise value to shareholders. Centrica's brand names include British Gas, Direct Energy (North America). At Centrica, our purpose is to help people today and secure energy for tomorrow.

PLEASE APPLY ONLINE by hitting the 'Apply' button. Please upload your cover letter and CV as one document.

Applications will ONLY be accepted via the ‘Apply’ button.

To request an update on this role, or if you have any problems uploading your CV please email Carla.Welch@britishgas.co.uk typing 'Update required: Site Reliability Engineering Manager R9913959' in the subject title.

Agencies: Centrica operate a preferred supplier arrangement, however if you wish to be considered at the next review session please submit a brief overview of your capability to PSL@centrica.com

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