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Executive Assistant to the Vice President of Branded Operations


TX, Houston

Job type:


Job Description

Direct Energy is a leading energy and energy-related services provider with nearly five million residential and commercial customers in North America. Direct Energy provides customers with choice and support in managing their energy costs through a portfolio of innovative products and services. A subsidiary of Centrica plc (LSE: CNA), one of the world’s leading integrated energy companies, Direct Energy operates in 50 U.S. states plus the District of Columbia and 10 provinces in Canada. To learn more about Direct Energy, please visit www.directenergy.com.


As a critical contributor to the success of the Branded Operations Team, including Franchise, Company Owned Operations (“Retail”)  and BuyMax Divisions, this position is responsible for providing day-day administrative support to the VP, Branded Operations.    This position requires the candidate to effectively communicate and interact with executive management as well as staff and franchisees across North America.  The position requires a high level of responsibility, organization and judgment, and exercising the utmost discretion due to the confidential nature of the role.  The incumbent must be dynamic, positive at times of adversity and ambiguity, and able to work effectively without extensive direction.


  • 5 years minimum experience in administrative support with at 3 years at the Senior Executive level
  • Minimum of a high school diploma
  • 3+ years of experience coordinating international travel and events
  • Minimum of 5 years of computer experience in a professional environment with proficiency in  MS Office including Outlook, Word, Excel, Power Point is required; Visio is an asset
  • Must present a neat, professional appearance
  • Must be able to travel periodically as needed

Additional Qualifications:

  • Franchising and/or services background preferred but not required
  • Strong time management and organizational skills resulting in efficient completion of all assigned tasks
  • Solid communication including interpersonal skills in dealing with both internal and external clients in a highly professional manner
  • Ability to multitask in a fast paced environment and to work independently and proactively
  • Ability to work independently and with minimal supervision
  • Resourcefulness and dependability
  • Consistently and accurately processing and handling highly sensitive materials in a confidential and timely manner

Interpersonal skills to be successful:

  • Strong business acumen
  • Passionate about your  work and the contribution of this role
  • Driven to complete tasks and energetic
  • High level of diplomacy
  • Proactive thinker
  • Friendly and approachable
  • Emotional maturity


  • Reliably perform a wide range of administrative and general support duties of a responsible and confidential nature.
  • Manage calendars, arrange and plan meetings and/or conference calls, ensure that all required information is available
  • Coordinate and book travel arrangements and plan itineraries
  • Prepare and compose correspondence, both internal and external
  • Manage email activity including priority assessment
  • Process expense reports and benefit claims
  • Prepare and format materials for presentations and/or reports from general instructions or rough outline
  • Communicate with various internal departments to coordinate projects and/or activities and liaise with external parties in administrative matters
  • Manage and process invoices
  • Establish and maintain a file and records management system, including both hard and electronic files
  • Organize and attend meetings and conferences 
  • Project work as assigned 

The IndividualDirect Energy and its subsidiaries are an Equal Opportunity Employer - EOE AA M/F/Vet/Disability