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Web Business Analyst


London (UK)

Job type:


The Overview

Web Business Analyst Rathbone Place, London (5 minutes from Tottenham Court Rd Tube station)

Salary; £30,000 - £40,000 + bonus & excellent benefits

As a web business analyst you’ll contributing to the product vision, strategy and roadmap for Hivehome.com - Owning part of the customer experience on web and mobile

What you will be doing

  • You’ll be contributing to the product vision, strategy and roadmap for Hivehome.com, and own part of the customer experience on web and mobile
  • Utilising, MI, customer insight & data you’ll assist and inform product and business decisions
  • Coordinating across teams (commercial, marketing, operations, salesforce, etc.) to define, deliver and explain product functionality and requirements from a customer and business perspective
  • Developing and managing strong internal relationships to share information and build product advocates
  • Representing Hive/Connected home at external events such as conferences, external meetings with potential suppliers and partners as well as in internal meetings within the wider business

To be brilliant in this role you will have/be …

  • Experienced in delivering consumer oriented features in a technologically enabled environment
  • Worked within Agile methodology and team environment
  • Able to demonstrated the ability to understand customer and business needs and requirements, and convert them into a compelling product vision
  • Excellent problem solving, analytic, people, project management and communication skills
  • An entrepreneurial drive and track record of achieving stretch goals in a fast paced environment 
  • Knowledge of working in Lean start-up or similar would be a huge advantage
  • Excellent stakeholder management and influencing skills
  • Preferred knowledge with working in Ecommerce, but it’s not essential
  • Of graduate calibre or have equivalent experience at a suitable level

The Company

Hi, I’m Carla (carla.bickerstaff@centrica.com) the Resourcing Partner for Connected home. I’m excited to learn about your background and how you can become part of our market leading team in Connected home.

This is a fantastic opportunity to be part of an innovative business that is leading the connected home market. Hive is an innovation that creates connected products designed to give people the control they want for their homes remotely. The first product Hive Active Heating launched in 2013 enabling people to control their heating and hot water from their mobile, tablet and laptop, followed by the next generation Hive thermostat in 2015.

This year Hive has launched a family of complementary connected home products including SmartPlugs, sensors and soon to be released lights

PLEASE APPLY ONLINE by hitting the 'Apply' button. Please upload your cover letter and CV as one document.

Applications will ONLY be accepted via the ‘Apply’ button,

Agencies: This role is being handled by the Centrica recruitment team, NO agency contact is required. Centrica operates a preferred supplier list and when required, will source candidates through these agencies