2016 Preliminary Results
Preliminary Results 2016
23 February 2017
Iain Group Chief Executive
Four short videos from Iain Conn, covering 2016 performance, our focus on customers and Centrica Innovations.
2016 was a year of robust performance and progress in implementing our customer-focused strategy. We delivered our key objectives including improved customer service and more innovative offerings and solutions – while repositioning the portfolio, building capability and driving significant cost efficiencies. 2016 was a busy year for the team, but we have delivered a lot, and Centrica enters 2017 a stronger company – with encouraging underlying momentum and positioned to deliver longer-term returns and growth.- Iain Conn, Group Chief Executive
Jeff Bell - Group Chief Financial Officer
Three short videos from Jeff Bell, covering 2016 financial performance
How we are helping customers understand the costs of energy
Explore our infographic below to understand the costs that make up energy bills and what the average daily energy consumption looks like.
The energy bill explained