Business Performance Highlights 2019

Centrica Business has built enhanced energy and services across a range of activities, including distributed energy, route-to-market services and energy optimisation.

We have delivered cost efficiencies to position ourselves competitively, while maintaining competitive and our customer satisfaction levels have improved.

We are the largest energy supplier to SME customers in the UK and retain a significant presence in the Industrial & Commercial market, where we focus on on customers who want business services and solutions, as well as energy supply. In North America, we are the second largest supplier of gas and power to business customers and we have significant wholesale and optimisation positions. We have major global route-to-market and demand response optimisation positions, managing around 25 gigawatts of route-to-market capacity and 2.5 gigawatts of optimisation capacity across the UK, North America and Continental Europe.

Key Stats

Back to 2019 Annual Report