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In the press: Interview, Utility Week: Ian Peters, Managing Director, British Gas Residential Energy

12 Sep 2014

Ian covers a wide range of issues in this interview including CMA, smart meters, Hive, customer trust and service. “We are planning to radically rethink how we communicate to our customers. It’s around the theme of simplicity and transparency.”

In the press: Big companies have the power to provide security for our customers (PDF 0.06Mb)

Sam Laidlaw, chief executive of Centrica

28 Aug 2014

Sam Laidlaw writes in The Times ''There is an often unspoken question at the heart of the energy debate: "would we be better off now if privatisation and deregulation had never happened?" This question of what is best for customers lies at the heart of the Competition and Markets Authority inquiry into the energy market, an inquiry that we welcome, but energy companies are part of the solution to the energy challenges we all face.

Responses: Our initial submission to the CMA inquiry (PDF 3.45Mb)

11 Aug 2014

An overview of the Centrica Group, and an understanding of how we interact with our customers, and the energy markets more broadly.

Speeches: The Connected Home - the smarter energy future (PDF 0.10Mb)

Nina Bhatia, Commercial Director of British Gas, spoke at Ofgem's Smart Energy Conference

09 Jul 2014

Nina Bhatia shares her perspective on the connected home and the smart energy future. Smart energy products that help our customers with the things that matter most to them: control, comfort, convenience and costs.

In the press: Centrica Chairman, Rick Haythornthwaite interviewed by Ian King (PDF 0.03Mb)

Sky News, Ian King Live

25 Jun 2014

Rick Haythornthwaite discussed questions about the likely CMA inquiry, recent trends in wholesale prices and boardroom succession at Centrica