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28 November 2013 Posted by CR updates
With mobile phones playing an increasingly prominent role in our customers’ lives, the British Gas app is helping improve customers’ experience by making energy account management quicker and easier.
22 November 2013 Posted by CR updates
Centrica continued to deliver its process safety training programme in 2013, which aims to prevent harm to people and the environment from major incidents like fires and explosions with the aim of achieving zero significant process safety events.
20 November 2013 Posted by Jim Rushen
In his latest blog, Jim talks about the importance of effective waste management and what Centrica is doing to drive improvements in this area.
12 November 2013 Posted by CR updates
In North America, Direct Energy is helping charitable organisations gain greater control over their energy use through Reduce Your Use For Good, a campaign which offers grants for energy saving measures and services.
18 October 2013 Posted by Ian Peters
I know people are struggling right now. Living costs are rising, and incomes aren’t keeping up. A rise in energy prices is the last thing that customers want. We didn’t take the decision to raise prices lightly. I understand people are frustrated that the price of energy keeps going up – and I’d like to explain why.
16 October 2013 Posted by Guest Blogger - Indu Sharma
Introduced by Suzanne Edmond, Senior External Relations Manager, Centrica Energy: "I am delighted to introduce a new star guest blogger this week from our Trinidad and Tobago office, Indu Sharma, Centrica Energy Exploration and Production Chief of Staff for Trinidad and Tobago Upstream, who will share her experience of heading offshore for the first time. In her role, Indu helps manage Government and external stakeholder relations and communications for the Trinidad and Tobago team”.
11 October 2013 Posted by Jeff Oatham
As part of National Customer Service Week, Jeff shares progress made by British Gas in reducing the complexities around buying energy by making it simple, transparent and fair.
10 October 2013 Posted by Jeff Oatham
As part of Energy UK’s Carbon Monoxide Be-Alarmed! Campaign, Jeff talks about the potential dangers of gas safety and what we’re doing to help protect our customers and the wider public from CO poisoning.
3 October 2013 Posted by Jeff Oatham
In his latest blog, Jeff talks about the important role smart meters can play in empowering consumers to cut their energy usage and save money on bills.
1 October 2013 Posted by CR updates
Centrica recognises the valuable contribution older workers bring to our diverse workforce, not only through their professional expertise but also their life experiences.